Frequently Asked Questions

 

 

How do I sign in?

Go to portal.mcoe.org -> Click the button that says “Sign In with Google”

I forgot my password. Can you reset it?

Teachers will need to contact their district IT to have them assist with the Google password.

Why can’t I book items on Insignia?

Only teachers have access to Insignia. Insignia has a pop-up for logging in. You will need to look in the URL bar and see if it is blocking the pop-up. If so, you will need to allow all pop-ups from Insignia. Once you do that you can then click on the “Login” button on Insignia. Give it a few seconds and it will log you in using your Google information. You will then be able to book items once you are logged in. PDF Instructions

I clicked on the California Streaming icon and it doesn’t have me logged in.

Please let us know. We will need to make a correction on our end due to some hiccups we encountered from the migration to this new website layout.

I signed into Near Pod with my Google account, but some of the items want me to pay for it.

Near Pod is only for teachers. We will need to add you to the district group so you have free access. Please let us know so we may correct this.

Do I have full access to a website under the resource tab?

We do not subscribe to any of the web pages under the resource tab. Websites we have listed have been vetted for student privacy and have free content available. However, the California State Library has subscribed to three databases that the full state has access to: ProQuest, TeachingBooks, and Encyclopedia Britannica. Access is granted through the Portal, and questions may be sent to LaRae Demorest at Ldemorest@mcoe.org or 381-6630..

What is MCOE’s privacy policy for students using the Portal?

Please review the policy and exhibit:
Policy
Exhibit

 

Updated: 10/24/2018